About Us

Our History

CRU GROUP started as a family business and remains one today. Founded in 2004, CRU GROUP began as a catastrophe response provider to the property and casualty insurance industry. By proving to be a collaborative partner and consistently exceeding client expectations, CRU GROUP has rapidly grown and expanded its range of services.

CRU GROUP currently provides daily claims, catastrophe response, and loss control services in both Canada and the United States.

It also offers market-leading specialty claims and London TPA adjusting services through Maltman International as well providing comprehensive training programs via The Academy of Insurance Adjusting (AIA).

The Group’s Head Office is in Toronto, Canada.

The Group’s U.S. Headquarters is in Dallas, Texas.

Our Companies and Services

CRU GROUP offers a wide array of services through its family of companies: CRU GROUP, Maltman International and AIA.

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  • Independent field claims adjusting services:
    • Property – Residential and Commercial
    • Liability – Including CGL, Professional, E&O, D&O
    • Environmental
    • Automobile
  • In house claims resources: Adjusters or Examiners
  • Catastrophe Adjusting
  • Earthquake and Major Disaster Planning
  • Quality Control Reviews: Leakage Assessment and Control
  • Loss Control Services
  • Trucking & Transportation Claims
  • Domestic Program Third Party
    Administration
  • London Program Third Party Administration
  • Complex Claims Adjusting
  • Complex Claims Third Party Administration
  • Run-off Claims Administration
  • Loss & Claims Management
  • Litigation Management
  • Arbitration & Mediation
  • Claims Audits
  • Risk Management
  • Program Reviews
Through our team of well known and respected expert instructors, we offer continuing education on topics including:
  • Adjusting Best Practices
  • Policy Interpretation and Application
  • Scoping
  • Construction
  • Earthquake and Earthquake Damage Recognition
  • Environmental
  • File Reviewing
  • Ethics
These continuing education topics provide the knowledge and skills required as insurance adjusters, insurance appraisers, insurance estimators, insurance examiners, and other insurance company claims personnel.
Our Values
To distinguish ourselves in the industry, CRU GROUP adopted three important principles that drive our value proposition. Our adherence to these principles has been universally welcomed by our clients and therefore has allowed us to rapidly grow and expand our range of services.

Be nimble and easy for our clients to do business with.

Align our services and delivery to our client’s value proposition and enhance their policy holder’s experience.

Exceed our client’s expectations.

We deliver on the trust placed in our hands

Executive Committee
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Gary Winston
Founder

Gary Winston is recognized as a leading figure in the North American insurance industry. With his vision and entrepreneurial skills he co-founded CRU GROUP with his son Kyle in 2004. Recognizing the impact of climate change and the increase in catastrophic events, initially CRU GROUP provided catastrophe adjusters from Canada to U.S. insurers. As the need grew, Gary led the expansion of CRU GROUP so that today it provides a wide array of services throughout Canada and the U.S. to many major insurance companies.

Gary started his insurance career as the owner of a prominent Ontario insurance brokerage with multiple offices across the province and headquartered in Toronto. After its sale, Gary moved to claims as the Executive Vice President of a large international adjusting firm in Canada. In 2000, recognizing the opportunities of internet-based mediation, Gary moved to New York as Vice President of Cybersettle International, building a worldwide claims network. A visionary and strategic thinker, Gary brings 40 years of experience in all areas of the insurance industry to CRU GROUP.

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Kyle Winston
Chair

Kyle Winston is one of the Company’s founding Board Members and worked in partnership with his father, Gary Winston, for a number of years before assuming the role of President of CRU GROUP in 2008.  Kyle led the expansion of the firm from a small Canadian catastrophe claims adjusting company to a robust North American organization which includes a strong Canadian claims company, a market-leading specialty claims company – Maltman  International, a rapidly expanding catastrophe and daily claims company – CRU USA, as well as AIA Centers, an industry training company.

Kyle started as an adjuster and is trained in personal, commercial lines, property and general liability. He obtained his Bachelor’s Degree in Political Science from the University of Western Ontario, and has a second degree in International Relations from Huron University College. As the ‘lighthouse keeper’ Kyle’s drive and vision has enabled CRU GROUP to achieve continuous growth and success across North America.

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David Repinski
Chief Executive Officer

David Repinski is a proven, visionary, client-focused claims industry executive. David’s claims career began in 1991 and since then has held various loss adjusting, client-facing, and operational roles. David spent 28 years with the two (2) largest global loss adjusting firms, the majority of which was in senior level leadership roles as a member of their global leadership teams. Positions he has held include Chief Client Officer, Global Development Officer, U.S. CEO and CEO Americas. David resides in Dallas Texas and is based in our U.S. Headquarters there.

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Seval Alkin
Chief Financial Officer, Vice President of Shared Services

Seval Alkin is a highly accomplished, results-driven financial executive with over 30 years of experience in leadership roles in the financial services industry; including large international insurance companies, investment banking and small entrepreneurial businesses. Seval is a proven expert leader in strategic planning, controllership, operations management and analytics.

Seval is a Chartered Professional Accountant and Certified Management Accountant. She completed her Bachelor of Business Management at Ryerson University and is a member of the Institute of Corporate Directors (ICD). Her board experience includes DAS Canada, a Munich Re Company for over 5 years, as well as a non-profit board.

North American Team
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David Repinski
Chief Executive Officer
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Seval Alkin
Chief Financial Officer, Vice President of Shared Services
Bret-Peiffer
Bret Peiffer
Vice President Operations, Managing Director – Maltman International (U.S.)
Glenn-Smith
Glenn Smith
North American CAT Director
Sue-Desimio
Sue Desimio
Vice President & Managing Director, Loss Control Services
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Robert Yarema
Vice President & National Account Executive
Russ-Fitzgerald
Russ Fitzgerald, CIP, CLA, FIFAA
Senior Vice President & North American Director of Transportation Services
Varma-Singh
Varma Singh, AIIC, CRM, AIFAA
Managing Director & Principal Adjuster (Maltman International)
Canadian Leadership Team
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David Repinski
Chief Executive Officer
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Seval Alkin
Chief Financial Officer, Vice President of Shared Services
Russ-Fitzgerald
Russ Fitzgerald, CIP, CLA, FIFAA
Senior Vice President & North American Director of Transportation Services
Varma-Singh
Varma Singh, AIIC, CRM, AIFAA
Managing Director & Principal Adjuster (Maltman International)
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Adam Dickens
Senior Vice President & Client Program Leader
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Joe Murison, CIP, CFEI
Senior Vice President & Client Program Leader
US Leadership Team
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David Repinski
Chief Executive Officer
Bret-Peiffer
Bret Peiffer
Vice President Operations, Managing Director – Maltman International (U.S.)
Tim-Lalaian
Tim Lalaian, AIC
Vice President & Account Manager, Southeast Region
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Jason Kazda
Vice President, Midwest Region
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Ryan McCoy
Vice President, Northeast Region
Sue-Desimio
Sue Desimio
Vice President & Managing Director, Loss Control Services
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Robert Yarema
Vice President & National Account Executive
Marc-Powell
Marc Powell
Director of AIA & Supervising Adjuster
London Market
Gary-Sullivan
Gary Sullivan, FCII, MBA, BA (Hons)
Director of Business Development (UK)