Role: Back-end claims support role facilitating invoicing and claim expense billing to our clients.
Reporting Line: Reports to U.S. Chief Operating Officer
Office/Remote: This is an in-office position.
In Scope
- Monitors the email boxes and systems for files to be invoiced.
- Invoices claim files and submits work product to clients via email or estimating systems.
- Assists with general adjuster outreach related to new programs, services, training, etc.
- May be asked to assist with setting up new claim files and dispatching adjusters for assignment.
- Special projects as required and at the direction of the Vice President Operations.
Skills/Requirements
- 1-year administrative support experience.
- Knowledge of Data Entry and Microsoft Office (Word, Excel, PDF, Outlook).
- Able to work in a fast-paced environment.
- Ability to quickly learn new tasks.
- Ability to cope with surge in business.
- Ability to complete multiple tasks timely.