David Repinski, CEO of CRU GROUP, today announced the promotion of Bret Peiffer to serve as the Chief Operating Officer of its U.S. Division effective immediately.
Since joining in 2020 as Vice President of Operations and Managing Director of Maltman International (U.S.), Peiffer has significantly contributed to the advancement of CRU GROUP’s operational landscape by elevating service delivery and enhancing claims support functions within the Company’s Central Services Team and team of Supervising Adjusters. Peiffer’s focus on maximizing efficiencies and productivity has influenced strategic initiatives that have positively impacted both the Company’s performance and client satisfaction.
Peiffer’s promotion comes at an important time for CRU GROUP. His elevation to an executive position is especially significant given the considerable growth of the Company. In Peiffer’s new role, he is responsible for staffing, operations, and expense management.
“Bret’s contributions to our operational, financial and client related success cannot be overstated said Repinski.” “Over the past few years, he has transformed our back-office services and improved our operating model. He has been instrumental to our success.”
Peiffer stated, “It has been incredible to be a part of CRU GROUP over the last few years. This is another step forward for us that will allow CRU GROUP to maintain the level of quality service delivery our clients expect as we continue to grow.”
Mr. Peiffer will continue to work from CRU GROUP’s U.S. Headquarters in Dallas Fort Worth. He will remain on the U.S. Leadership Team and reporting to the CEO.