DESK ADJUSTER AUTO COURSE FOR CANADIAN DEPLOYMENTSAnswer the following Auto Pre-Test Questions to qualify for the Desk Adjuster Auto Course for Canadian Deployments GENERAL INFORMATION State: —Please choose an option—AKALASAZARCACOCTDEDCFLGAHIIDILINIAKSKYLAMEMDMAMIMNMSMOMTNENVNHNJNMNYNCNDMPOHOKORPAPRRISCSDTNTXUTVTVAVIWAWVWIWY AUTO PRE-TEST QUESTIONS How many years experience do you have as an Auto Desk Adjuster: —Please choose an option—Less than 1 year1 year2 years3 years4 years5 years6 years7 years8 years9 years10+ years List the steps, in order, for a claim from FNOL to Completion? Auto Claim Steps from FNOL to Completion What is a Critical Path Letter? Critical Path Letter Discuss your initial call with the Insured. What are some important items to cover off and collect? Initial Call with Insured Important Items What coverage would you use for hail damage?: All PerilsComprehensiveDirect Compensation Property Damage Do policies have rental coverage automatically? Explain. Rental Coverage Explanation Give details of a difficult claim and what you did to turn it around? Explain. Difficult Claim Details Does the Tow truck operator have any rights in the policy? Explain. Tow Truck Operator Rights For Rental vehicles, what is the /3 rule? Rental Vehicle rule Give an example of the number of claims pending you are comfortable with and how many of those claims you would be able to work per day. Daily Claims Pending Explain no fault insurance. No Fault Insurance What items should you expect on the follow up date you set? Follow Up Items What are some key items you look for when reviewing a private passenger vehicle appraisal? Private Passenger Vehicle Appraisal Key Items