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Helpful Tips Canadian Provincial Licensing

CRU GROUP delivers All-Lines Adjusting Services in Canada and the United States, and we often receive inquiries from Adjusters who are interested in acquiring licenses in Canadian provinces.

It is an in-depth process, and the CRU GROUP Licensing Team is available to our Adjusters to facilitate the process of obtaining a license.

All information on licensing application and information is available on each provincial licensing website (which are provided below). Our Team is well aware of the complexities with each provincial license and are available to assist you with any questions you may have.

It is always best to reconfirm you have all requirements listed on the provincial websites as licensing requirements and information is under the jurisdiction of each provincial regulatory authority and are subject to change at any time without notice.

The licensing requirements are different for each province; however, the following two items are necessary for every adjuster license application.

  1. All Applicants must provide a home state license and/or provincial license with every application regardless of Province applying for.
  2. Every adjuster must take mandatory CE or CIP credits within a certain time period of receiving their initial license/probationary license/Letter of Authority. Information requirements and specifications can be found on each provincial website.

In addition to the two requirements listed above, we invite you to use the summary below of the license requirements for each Canadian province.  

Alberta

  • Alberta Insurance Council (AIC) Website (https://www.abcouncil.ab.ca/)
  • All Applicants require a background check ordered by CRU GROUP
    • Canadians: MyBackCheck
    • Americans: First Advantage

British Columbia 

  • Insurance Council of British Columbia (ICBC) Website (https://www.insurancecouncilofbc.com/)
  • All Applicants require a background check:
    • Canadians: RCMP Check
    • Americans: FBI Check and an additional local county search
  • All Applicants are required to complete the Council Rules Course as a pre-licensing requirement as of March 2019
  • Application and supplemental documentation are required to be submitted on the ICBC Portal and/or to be sent to CRU GROUP for signature by our Designated Representative Adjuster in British Columbia

Manitoba

  • Insurance Council of Manitoba (ICM) Website (https://www.icm.mb.ca/)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check
  • Pass a written examination set by Council (pass mark 75%), or Pass the ILS Level 1 General and Adjuster Insurance Licence Program (ILS L1).
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Manitoba

New Brunswick

  • New Brunswick Financial and Consumer Services Commission (FCNB) Website (https://fcnb.ca/en/insurance/insurance-licences)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check as well as additional State Background Check
  • All applications will be completed by the adjuster on the FCNB Portal.
  • The Policy for Adjusters was updated on February 1, 2023. The number of licensing levels is reduced from four (4) to three (3). This means that adjusters looking to receive their Level 1 Adjusting License will require the following education offered by the Insurance Institute of Canada:
    • Course C-11 Principles and Practice of Insurance
    • Courses C81 and C82 – General Insurance Essentials Parts 1 and 2, or Course C110 Essentials of Loss Adjusting or course C17 Claims 1
  • The educational requirements must have been completed by the applicant within 24 months prior to submitting the licensing application unless the applicant held a level 1 assistant adjuster licence or equivalent within 5 years.

Newfoundland

  • Newfoundland Consumer and Financial Services Division (DGSNL) Website (https://www.gov.nl.ca/dgsnl/insurance/licenses-valid/)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check
  • A Confirmation of Insurance is required to be sent with the application and renewals.
    • Renewals are sent directly to the adjuster address provided on the application. They are independent of CRU GROUP
    • Renewals are the responsibility of the adjuster.
    • The COI can be sent to the adjuster on request.
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Newfoundland

Nova Scotia

  • Nova Scotia Finance and Treasury Board (NSFTB) Website (https://novascotia.ca/finance/en/home/insurance/licensing/adjuster/default.aspx.html)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check
  • All Applicants must successfully complete
    • Level 1 as a Probationary Adjuster
    • IIC course C11 (Principles and Practices of Insurance) and
    • A signed Level I Adjuster Agreement
    • Provide a completed course transcript (Must be from a Canadian institution. American credits are not recognized)
  • All Adjusters must have a current Certificate of Status/Letter of Authority in a Canadian province to be eligible to apply for a Nova Scotia Adjuster License
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Nova Scotia

Ontario

  • Financial Services Regulatory Authority of Ontario (FSRA) Website: (https://www.fsrao.ca/licensing/individual-adjuster)
  • All American Applicants require a State Criminal Background Check.
  • The FSRA has the right to demand an additional background check/ RCMP Check/ Canadian CPIC/US CPIC from any adjuster at any time.
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Ontario

Prince Edward Island

  • Prince Edward Island Consumer, Corporate and Financial Services (PEICCFS) Website (https://www.princeedwardisland.ca/en/service/insurance-agent-licence-pei)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Prince Edward Island

Saskatchewan

  • Insurance Councils of Saskatchewan (ICS) Website (https://www.skcouncil.sk.ca/)
  • All Applicants Require a background check:
  • Canadians: RCMP Check
  • Americans: FBI Check
  • Possibility of Adjuster needing to take General Insurance Council Bylaws Examination (visit ICS website for details)
  • Application and supplemental documentation are required to be sent to CRU GROUP for signature by our Designated Representative Adjuster in Saskatchewan